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On-Call Radio Dispatcher

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Posting Details

Posting Details

Requisition Number S274P
Job Position Title On-Call Radio Dispatcher
Department University Police
Immediate Supervisor Title Captain
FLSA Non-exempt
Grade 9
Union Non-Union
Status Part-time
Total Number of Authorized Work Hours per Week 24
Total Number of Authorized Work Weeks per Year 52
Advertised Rate of Pay $17.79 per hour (external)
Position Summary

Monmouth University is seeking applications for an On-Call Radio Dispatcher in the University Police department.

The candidate would be expected to: receive incoming telephone or alarm system calls regarding emergency and non-emergency police and fire service, emergency ambulance service, information and after hours calls; determine response requirements and relative priorities of situations, and dispatch units in accordance with established procedures; relay information and messages to and from emergency sites, to law enforcement agencies, and to all other individuals or groups requiring notification.

A full list of job duties is available at http://jobs.monmouth.edu.

Special Instructions to Applicants
Required Skills or Software On-line Records System, Excellent interpersonal, organizational and communication skills, Must be able to treat confidential and sensitive information appropriately
Required Years of Experience
Required Degree, Licenses or Certifications
Other Requirements

Ability to complete Dispatch Desk reports and other related reports. Must be reliable, able to monitor several radios and telephones concurrently, remain calm under pressure and be able to communicate effectively with students, employees and the general public. Willingness to work on University holidays and to work overtime when required.

Preferred Qualifications

Radio dispatch experience. Knowledge of MS office.

Posting Date 07/19/2016
Closing Date

Job Duties

Job Duties

Duty

Determine response requirements and relative priorities of situations, and dispatch units in accordance with established procedures.

Regular or Occasional Regular
Duty

Record details of calls, dispatches, and messages.

Regular or Occasional Regular
Duty

Question callers to determine their locations, and the nature of their problems in order to determine the type of response needed.

Regular or Occasional Regular
Duty

Enter, update, and retrieve information from teletype networks and computerized data systems regarding such things as wanted persons, stolen property, vehicle registration, and stolen vehicles.

Regular or Occasional Regular
Duty

Relay information and messages to and from emergency sites, to law enforcement agencies, and to all other individuals or groups requiring notification.

Regular or Occasional Regular
Duty

Receive incoming telephone or alarm system calls regarding emergency and non-emergency police and fire service, emergency ambulance service, information and after hours calls.

Regular or Occasional Regular
Duty

Maintain access to, and security of, highly sensitive materials.

Regular or Occasional Regular
Duty

Maintain files of information relating to emergency calls such as personnel rosters, and emergency call-out and pager files.

Regular or Occasional Regular
Duty

Operate base radio for 2-way communications with Police and Facilities Management personnel.

Regular or Occasional Regular
Duty

Monitor transmissions from Monmouth County Radio and scanners from adjacent Police Departments.

Regular or Occasional Regular
Duty

Issue parking decals and other permits.

Regular or Occasional Regular
Duty

Record vehicle registration/information into the database.

Regular or Occasional Regular
Duty

Obtain “look ups” from county and state computer systems.

Regular or Occasional Regular
Duty

Monitor the computerized 911, fire and security alarm systems.

Regular or Occasional Regular
Duty

Other duties as assigned.

Regular or Occasional Occasional

Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. * Do you have experience with an on-line records system?
    • Yes
    • No
  2. Where did you hear about this job opening?

    (Open Ended Question)

Documents Needed to Apply

Required Documents
Optional Documents
  1. Employee Referral Form (HR Use Only)
  2. Resume or Curriculum Vitae
  3. Cover Letter
  4. Other Document
  5. Professional References